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Our discount codes cannot be used in conjunction with any other offers. When purchasing sale items, our prices have already been reduced and so further discounts will not be available. If you believe your discount code should still be working, please
A pre order item is any item that is purchased upfront, but shipped at a later date. The expected dispatch date is displayed on the product page, at the checkout, and on your order confirmation. By default, we will ship your entire order as soon as t
If you are ordering from the UK and would like to modify your order, please contact us as soon as possible to make any changes. However, for orders destined for all other shipping locations, or if your order has already shipped, we regret to inform y
If you would like to cancel your order, please contact us as soon as possible with your order number. If you have already received a shipping confirmation or your order has been delivered, please follow our Returns Process to return any unwanted item
We aim to process and dispatch all orders as quickly as possible, this is usually within 2 working days although this may take longer during peak times. Please note that some items within your order may be ‘Pre-Order’ items. By default, we will ship
If you have received a damaged or broken item within your order, please notify us by sending a photograph of the item, along with your order number within 7 days of delivery to arrange a replacement or refund.
If you are missing any items from your order, please double check your tracking link and packing slip to ensure that the items are not marked as ‘to follow’, as it may be that your order has been split into multiple boxes. It is also possible that an
If you have received the wrong item within your order, please contact us with your order number and a picture of the item you have received, to arrange for the correct item to be sent to you, and have the incorrect item collected.