When will my order be dispatched?Updated 2 months ago

We strive to process and dispatch all orders as swiftly as possible, typically within two working days.

If your order contains a pre order item, the expected dispatch date is displayed in your order confirmation email, and on the product page. 

By default, we will ship your entire order as soon as this item becomes available. However, if you need the available items before your pre-order date, please do not hesitate to let us know, and we can arrange to ship these items ahead of time for you.

If you cannot see a pre-order date on the item you have purchased or your order confirmation email, and it has been longer than two working days, please do not hesitate to contact us.

During peak times such as Christmas and Thanksgiving, this may take up to five working days. Please note some items such as furniture and made-to-order items have their own lead time, and these will be displayed on their product pages.