One of my items is missingUpdated 3 months ago

If you are missing any items from your order, please double check your tracking link and packing slip to ensure that the items are not marked as ‘to follow’, as it may be that your order has been split into multiple boxes. 

It is also possible that an item within your order is a ‘Pre-Order’ item, and due to follow at a later date. Please check your order confirmation email to see if this is the case. If this is not the case, please contact us with your order number for further assistance.