Leave us a message and your email address or order number, and we'll get back to you as soon as possible.

If you cannot find the answer to your question in our Help Centre, please use this form to get in touch with our Customer Care team.

Decorations

Lighting

Tableware

Table Linen

Home Decor

Mrs. Alice

Explore Mrs. Alice's Help Center and get answers to questions about our products, services, and more. 

Mrs. Alice Help Centre 

We aim to process and dispatch all orders as quickly as possible, this is usually within two working days, however this can be up to five days during busy periods.

Please note that if your order contains a pre-order item, then by default we will fulfil your order once all items are available.

As soon as your order is dispatched, you will receive a confirmation email containing a link to track it.


Get more information

About Mrs. Alice

Care Guides

Shipping & Tracking

Orders & Payments

Returns

Other

Get support