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Can I personalise my items?

We are excited to offer monogramming services on a variety of our products, allowing you to add a personal touch to your purchases. Whether you're looking to customise a gift or make an item uniquely yours, our monogramming options provide the perfec

How do I order a gift card?

Shopping for someone else but not sure what to give them? Our convenient gift card offers your friend or family member the gift of choice. Gift cards are delivered by email and contain instructions to redeem them at checkout. To order a gift card ple

Do you offer trade accounts?

We are able to provide a bespoke service on many of our products including fabrics, table linen and crockery. To apply for a Mrs. Alice Trade Account and benefit from our trade discounts and guidance, please follow this link.

How do I place a trade order?

To qualify for a trade discount, you must first submit your details via our Trade Application Form. Your orders must exceed £500, and once a qualifying order is placed with us, you'll be issued with a trade discount code for use on future orders.

Do you offer fabric and wallpaper samples?

We offer all of our fabric and wallpaper designs as samples for you to try in your space before ordering. All of our fabric and wallpaper samples can be found here.

Can I have more details about your fabrics?

Our base cloth is a linen union made of 55% linen and 45% cotton, which can be treated for fire retardancy, stain and water resistance. The Martindale Abrasion Test results of our fabrics is >20,000 rubs. Results of 15,000-25,000 rubs are suitable fo

What methods of payment do you accept?

We accept various methods of payment including Visa, MasterCard, American Express and PayPal.

What type of fittings do your lampshades use?

All of our lampshades are designed with a fixed gimbal fitting, which connect securely to your lamp base using fixed arms attached to the inner ring of the shade. This type of fitting is designed specifically for table lamps and floor lamps, and is p