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What is your returns policy?Updated 7 months ago
- Goods must be in suitable packaging and in perfect, resalable condition.
- If 30 days have gone by since your delivery, unfortunately we cannot offer you a refund.
- Customers are responsible for the shipping costs for returning their items, unless an item is faulty or damaged.
- Our return portal will generate one label per submission. If you require more than one label please split your returns portal submission accordingly.
- The cost of return labels generated within our returns portal, will be shown within the returns portal, and deducted from your total refund amount.
- Personalised items, custom printed fabrics and wallpapers are final sale, and cannot be refunded or exchanged.
- Items purchased at Sale price are final sale, and cannot be refunded or exchanged.
- Outward shipping costs will not be refundable.