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Decorations

Lighting

Tableware

Table Linen

Home Decor

Mrs. Alice

<p><span id="isPasted" style="font-size: 16px; font-family: &quot;EB Garamond&quot;, serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you have a gift card or discount code, this can be entered at the checkout and will be applied to your order if eligible. Our discount codes cannot be used in conjunction with sale items or any other offers.</span></p>

If you have a gift card or discount code, this can be entered at the checkout and will be applied to your order if eligible. Our discount codes cannot be used in conjunction with sale items or any other offers.

Can I pay with a gift card?

Orders & Payments

About Us

Who is Mrs. Alice?

What is a Tablescape?

What's New at Mrs. Alice?

What are the Best Seller's at Mrs. Alice?

What are Alice's Top Tips for Table Laying?

About Mrs. Alice

How do I care for my tablecloths and linen?

How do I care for my rattan?

How do I care for my lighting?

How do I care for my boxwoods?

How do I care for my glassware and crockery?

How do I care for my candleware?

How do I care for my fabric?

Care Guides

Do you offer worldwide shipping?

How much does shipping cost?

When will my order be dispatched?

How long does delivery take?

Can I track my delivery?

My order shows as delivered, but I do not have it.

Shipping & Tracking

What is a pre order item?

Do you offer any discount codes?

My discount code is not working

I forgot to add my discount code, but already made a purchase

What happens if one of the items I've ordered is delayed?

Can I change my order?

Can I cancel my order?

One of my items is missing

I have received a damaged or broken item

I have received the wrong item

What is your returns policy?

How do I return an item?

Are returns free?

How long do I have to return an item?

When will I receive my refund?

Returns

How do I order a gift card?

Do you offer trade accounts?

Do you offer fabric and wallpaper samples?

What methods of payment do you accept?

Can I personalise my items?

Can I have more details about your fabrics?

What type of fittings do your lampshades use?

Other

Can I pay with a gift card?Updated 10 months ago